Useful Links



Tel: 0208 981 7124

Alzheimers Society (National)

Helpline: 0300 222 11 22

British Heart Foundation (National)

Heart helpline: 0300 330 3311

CarersUK (National)

Helpline: 0808 808 7777

Citizens Advice Bureau (Newham)

Drop in service only on Tuesday 9.30am - 1.00pm
Stratford Advice Arcade 107-109 The Grove E15 1HP  
0208 221 1995

Community Links

(Charity that helps disadvantaged local people)
0207 473 2270

Care in Mind

Care in Mind is an independent registered mental health charity who delivers support services to local residents in Newham


(Counselling for carers)

1 Toronto Ave, London E12 5JF
020 8989 5138
Mob.07939 972772 

Contact a Family (National)

(For families with disabled children)
Helpline: 0808 808 3555

Epilepsy Society (National)

Helpline: 01494 601 400

Health Watch Newham

(On line directory)

London Borough of Newham (Welfare Rights including debt)\debtadvice



Newham Parent Forum

Independent group of parents in Newham who all have children with a disability or special educational needs. We recognise that children’s needs and circumstances can be very different. We are committed to giving a voice to all carers and families in government. Newham Parent Forum is managed on an entirely voluntary basis by Parents.


Care in the UK: The costs you face:

Self-Help: an excellent mental health and family self-help resource at:  




National Autistic Society

Helpline:0808 800 4104

Newham Network Telecare Services

(Alarm monitoring services for vulnerable people)

Newham Bereavement Service

(Befriending service to isolated and lonely people in Newham in partnership with St Joseph’s Hospice and Newham Talking Therapies) 
Josie Walters | CAPA Intern | Newham Bereavement Service | Working Hours: 9:30-5 Wednesday to Friday | | 020 7540 0277 | Fax: 020 7511 0220
St Joseph's Hospice | Mare Street | London | E8 4SA | Main: 020 8525 6000 |

Royal Docks Learning & Activities Centre

Albert Road, North Woolwich, London E16 2JB
Jacqueline Delventhal

Women’s Support Worker/Breast Cancer Awareness Workshop

Every 1st Wednesday of the Month between 11.00am – 1.30pm
Tel: 020 7476 9922 email:

RSCPP - Refer Self, Counselling and Psychotherapy Practice


VoiceAbility Newham

(Advocacy service for adults with disabilities and their carers)
020 33 55 7142

Welfare Benefits for Carers

Carers Allowance (CA)

Carers Allowance helps you look after someone with substantial caring needs. Call the Carer's Allowance Unit on 0845 608 4321 (text phone: 0845 604 5312) to request a claim form or visit  

Carers Credit

Carer's Credit is a way of protecting pension rights for people who are caring for someone but are not in paid work and are unable to claim carer’s benefits. Call 0345 608 4321 (text phone 0345 604 5312) to request a claim form or visit

Income Support (IS)

Income Support is extra money to help people on a low income. It’s for people who don't have to sign on as unemployed. Call jobcentre plus on 0800 055 6688 (text phone: 0800 023 4888) to make a claim or visit

Employment Support Allowance (ESA)

You can get employment and support allowance (ESA) if your ability to work is limited by ill health or disability. Call 0800 055 6688 (text phone 0800 023 4888) for more information or to make a claim or visit

Disability Living Allowance (DLA) for children 16 & under 

DLA helps cover extra costs of looking after a child with a disability. It is paid at different rates depending on how the child’s disability affects them. Call 0845 712 3456 (text phone 0845 722 4433) for more information or to make a claim or visit  

Personal Independence Payment (PIP) for people who are 16 to 64 years old.

PIP helps to cover extra costs due to your disability which is paid at different rates depending on how your disability affects you. Call 0800 917 2222 (text phone 0800 917 7777) for more information or to make a claim or visit 

Attendance Allowance (AA) for people who are 64 & over 

Call 0835 605 6055 (text phone 0345 604 5312)) for more information or to make a claim on the phone or visit 

Child Tax Credits (CTC)

call 0345 300 3900 (text phone 0345 300 3909) for more information or make an claim on the phone or visit 

Working Tax Credits (WTC)

Call 0345 300 3900 (text phone 0345 300 3909) for more information or make a claim or visit


Local Jobcentres in Newham

Canning Town Job Centre, 197 Freemasons Road, London E16 3PD
Tel: 0845 604 3719

East Ham Job Centre, 473 Barking Road, London E6 2LL
Tel: 020 8210 5777
Fax: 020 8210 5701

Plaistow Job Centre, 3-9 Balaam Street, London E13 8EB
Tel: 020 7506 4204

Stratford Job Centre, 1 Tramway Avenue, Stratford, London E15 4PN
Tel: 0845 604 3719

You can find out more information about Jobcentre Plus offices and finding work on the Newham Workplace and websites.

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